Mail-In Repair Service
Convenient nationwide repair service with free shipping both ways. Professional infotainment repair from the comfort of your home.
How Mail-In Service Works
Simple 6-step process for nationwide repair service
Contact Us for Quote
Call or email us with your vehicle info and symptoms. We'll provide a free quote and compatibility check.
Receive Shipping Label
We email you a prepaid FedEx shipping label - no cost to you for shipping your unit to us.
Package Securely
Follow our packing instructions to safely package your infotainment unit for shipping.
Ship to Our Facility
Drop off at any FedEx location or schedule pickup. Your unit will be tracked and insured.
Expert Repair
Our technicians perform professional repair with OEM-quality parts in 2-3 business days.
Return Shipping
We ship your repaired unit back via FedEx with tracking and insurance - also free to you.
Nationwide Service Coverage
We serve customers in all 50 states with our mail-in repair service
All 50 States
Nationwide coverage including Alaska and Hawaii
Free Shipping
Prepaid labels for sending to us and return shipping
Full Insurance
Your unit is fully insured during shipping both ways
Fast Turnaround
2-3 day repair plus 1-2 days shipping each way
Your Unit is Safe With Us
Professional handling and security measures protect your investment
Secure Packaging
We provide detailed packing instructions and recommend anti-static materials to protect your unit during shipping.
Full Insurance Coverage
Every shipment is fully insured for the replacement value of your unit, providing complete peace of mind.
Tracking & Updates
Real-time tracking for both directions plus regular updates on your repair progress throughout the process.
Mail-In Service FAQ
How much does shipping cost?
Shipping is completely free! We provide prepaid shipping labels for sending your unit to us, and we pay for return shipping as well. There are no hidden shipping charges.
What if my unit is damaged during shipping?
All shipments are fully insured for the replacement value. If any damage occurs during shipping, insurance will cover the full replacement cost of your unit.
How long is the total turnaround time?
Typical total time is 5-7 business days: 1-2 days shipping to us, 2-3 days for repair, and 1-2 days return shipping. We'll keep you updated throughout the process.
Do you service customers in all states?
Yes! We provide mail-in service to all 50 states including Alaska and Hawaii. Shipping times may be slightly longer for remote areas.
Ready to Start Your Mail-In Repair?
Get your free quote and prepaid shipping label today. Professional repair service from anywhere in the United States.