How Our Repair Service Works
Simple 6-step mail-in process gets your infotainment screen working perfectly. Professional repair service from anywhere in the United States.
Contact Us for Quote
5-10 minutes
Call us at (205) 522-1162 or use our contact form to describe your issue and get a free quote.
- Describe your screen problems
- Provide your vehicle year, make, and model
- Get instant compatibility confirmation
- Receive detailed quote with no hidden fees
Receive Shipping Instructions
Within 1 hour
We'll email you a prepaid FedEx shipping label and detailed packing instructions.
- Prepaid shipping label (no cost to you)
- Step-by-step packing instructions
- Required forms and paperwork
- Our facility address and contact info
Pack & Ship Your Unit
30-60 minutes
Follow our packing guide to safely package your infotainment unit for shipping.
- Remove unit from your vehicle
- Wrap in anti-static material
- Pack securely with provided instructions
- Drop off at any FedEx location
We Receive & Diagnose
1-2 business days shipping
Your unit arrives at our facility where we perform comprehensive diagnosis.
- Professional intake and logging
- Detailed diagnostic testing
- Confirmation of repair needed
- Photo documentation of issues
Expert Repair Service
2-3 business days
Our technicians perform professional repair with OEM-quality parts.
- Precision disassembly and cleaning
- Installation of OEM-quality components
- Comprehensive testing and calibration
- Quality assurance inspection
Return Shipping
1-2 business days shipping
We ship your fully repaired unit back with tracking and 1-year warranty.
- Final quality control testing
- Secure packaging for return
- Free return shipping with tracking
- 1-year warranty activation
Our Service Guarantees
We stand behind our work with industry-leading guarantees and customer protection
1-Year Warranty
Every repair is backed by our comprehensive 1-year warranty covering parts and labor.
Free 2-Way Shipping
We provide prepaid shipping labels for both directions - no shipping costs to you.
No-Fix, No-Fee
If we can't fix your unit, you don't pay. We only charge for successful repairs.
Fast Turnaround
Most repairs completed in 2-3 business days plus shipping time.
Typical Timeline
From initial contact to receiving your repaired unit back
Contact & Ship
Get quote and ship your unit
Repair Process
Shipping, diagnosis, and professional repair
Return Delivery
Fully repaired unit arrives back to you
Ready to Get Started?
Contact us today to begin the repair process. Free quotes, expert service, and complete satisfaction guaranteed.