Do you offer local infotainment repair in Birmingham, AL?
Yes. OEM Radio Repair is based at 2413 1st Ave S, Birmingham, AL 35233. Birmingham-area customers can drop off Uconnect and Cadillac CUE head units for in-shop digitizer or LCD repair by appointment. Same flat-rate pricing as our mail-in service ($400 digitizer, $550 LCD) with faster turnaround when you skip shipping. Call (205) 522-1162 to schedule.
What areas near Birmingham do you serve locally?
We serve the Birmingham metro including Hoover, Vestavia Hills, Homewood, Bessemer, Trussville, Pelham, Alabaster, Gardendale, Mountain Brook, and surrounding Jefferson and Shelby County communities. Local customers can drop off in person; everyone else can use our free nationwide mail-in service.
How do I know if my vehicle is supported?
Use the vehicle list on our homepage or include your year, make, model, and VIN in the quote form. We specialize in Dodge, Chrysler, Jeep, Ram Uconnect systems and Cadillac CUE. If your vehicle is not listed, contact us — we add new platforms regularly.
How long does mail-in repair take?
Most mail-in repairs ship back within 2-3 business days after we receive your unit. Birmingham local drop-off repairs are often completed faster since shipping is eliminated. Expedited options are available. You receive tracking for mail-in shipments both ways.
What warranty do you offer?
Every digitizer and LCD replacement includes a 1-year warranty covering parts and labor. If the same issue returns, we re-service at no additional charge.
Is shipping really free both ways?
Yes for mail-in customers. After you approve your quote, we email a prepaid label for inbound shipping. Return shipping to you is also included in our flat-rate repair price. Birmingham local customers who drop off in person do not need shipping.
Why choose OEM Radio Repair over the dealer?
Dealers often quote full radio replacement at $1,500+. We repair your existing unit at $400-$550, preserve factory programming, and turnaround is days — not weeks. Birmingham drivers can visit our shop; everyone else ships nationwide.
Are there core charges or hidden fees?
No core charges. The price we quote is the price you pay, including diagnosis, parts, labor, testing, and round-trip shipping for mail-in orders.
When do I pay?
Payment is collected after diagnosis confirms the repair path and you approve the quote. We never charge before verifying compatibility.
Should I include my VIN?
VIN is optional but helps us confirm the exact screen type and option codes before you ship or drop off, avoiding delays from part mismatches.