Birmingham, AL Shop · Local Drop-Off + Nationwide Mail-In

Birmingham Uconnect & CUE Screen Repair — Save 50%

Based in Birmingham, Alabama at 2413 1st Ave S. Local in-shop repair or free mail-in nationwide. Digitizer $400 · LCD $550. Family-owned specialists for Dodge, Chrysler, Jeep, Cadillac, and Ram.

  • 1-Year Warranty
  • Free 2-Way Shipping
  • 2-3 Day Turnaround
  • 50%+ Savings vs. Competitors

Birmingham Shop or Mail-In

Visit our Birmingham, AL shop for local Uconnect and CUE repair, or ship nationwide with free round-trip labels. Same $400/$550 flat rates either way — call (205) 522-1162.

Infotainment Repair Services

Flat-rate pricing with no core charges. Every repair includes diagnosis, OEM-quality parts, testing, and a 1-year warranty.

Digitizer Replacement

$400$799 elsewhere

Restore responsive touch on your Uconnect or CUE screen when the glass digitizer is cracked, worn, or sending ghost inputs. Our Birmingham shop replaces the digitizer layer with OEM-quality parts while preserving your factory head unit, programming, and vehicle integrations. Mail-in service includes free round-trip shipping and a 20-point inspection.

  • Fixes cracked glass and unresponsive touch
  • Stops ghost touching and phantom inputs
  • OEM-quality digitizer, factory head unit kept
  • $400 flat — save 50% vs. infotainment.com

Most common repair for Uconnect 8.4 touch issues

LCD Replacement

$550$1199 elsewhere

When your display shows black screens, dead pixels, lines, or backlight failure, a full LCD replacement restores a crisp factory image without replacing the entire radio module. We test every unit after repair and back the work with a 1-year warranty. Typical turnaround is 2-3 business days from receipt.

  • Repairs black screen and display artifacts
  • Fixes pixel damage and backlight failure
  • Keeps your existing radio and settings
  • $550 flat — save 54% vs. infotainment.com

Best when the image is bad but touch may still work

Mail-In Repair Service

Ship your factory radio or screen assembly from anywhere in the U.S., or drop off at our Birmingham, AL shop at 2413 1st Ave S. We email prepaid shipping labels for mail-in customers. No core charges — same flat-rate pricing for local and nationwide service.

  • Free shipping both ways nationwide
  • Prepaid label emailed after quote approval
  • 2-3 business day turnaround typical
  • Real-time status updates by email or phone

Same process whether you are in Alabama or across the country

Complete Screen Assembly

When both the digitizer and LCD are damaged, a complete screen assembly swap is the most reliable fix. We match the correct part for your year, make, and screen type — Uconnect 4C, 8.4, or Cadillac CUE — and verify touch calibration before return shipping.

  • Digitizer + LCD replaced as one assembly
  • Matched to your exact screen type
  • Touch calibration tested before return
  • Quote provided after vehicle verification

Recommended when glass and display are both failed

Ghost Touch Repair

$400$799 elsewhere

Random presses, apps opening on their own, and erratic touch behavior are often digitizer failures — not software glitches. We isolate the fault, replace the defective layer, and confirm stable touch across the full surface before shipping back. Most ghost-touch cases resolve with digitizer replacement.

  • Stops random inputs and phantom touches
  • Full surface touch calibration test
  • Often fixed with digitizer replacement
  • Software updates alone rarely solve hardware faults

If your screen touches itself, start here

Birmingham, AL Local Repair + Nationwide Mail-In

OEM Radio Repair is based in Birmingham, Alabama at 2413 1st Ave S. We perform in-shop Uconnect and CUE screen repairs for local drivers and mail-in service for customers across the United States.

Birmingham, AL — In-Shop Repair

Walk-in and appointment-based infotainment repair at our shop: 2413 1st Ave S, Birmingham, AL 35233. Local customers can drop off Uconnect and CUE head units for same-week digitizer or LCD repair — no shipping required.

Birmingham Metro & Central Alabama

Serving Hoover, Vestavia Hills, Homewood, Bessemer, Trussville, Pelham, Alabaster, Gardendale, and greater Jefferson + Shelby County. Local drop-off or quick mail-in from anywhere in the metro.

Nationwide Mail-In

Free prepaid shipping labels for all 50 states. Ship your factory radio or screen assembly; we repair at our Birmingham lab and return it in 2-3 business days.

Southeast U.S.

Alabama, Georgia, Tennessee, Mississippi, Florida, and the Carolinas. Mail-in turnaround beats dealer timelines; Birmingham-area customers can visit in person.

Local Birmingham Infotainment Repair

Searching for Uconnect repair near me or car screen repair in Birmingham AL? Bring your head unit to our Southside shop or schedule a drop-off appointment. We repair digitizers and LCD panels in-house — same flat rates as mail-in ($400 digitizer, $550 LCD) with faster turnaround when you skip shipping.

  • Birmingham, AL
  • Hoover, AL
  • Vestavia Hills, AL
  • Homewood, AL
  • Bessemer, AL
  • Trussville, AL
  • Pelham, AL
  • Alabaster, AL
  • Gardendale, AL
  • Mountain Brook, AL
  • Helena, AL
  • Calera, AL

Address: 2413 1st Ave S, Birmingham, AL 35233

Vehicles We Repair

Priority coverage for Stellantis Uconnect and Cadillac CUE platforms. Don't see your vehicle? Submit a quote — we add new models regularly.

Dodge

  • Charger (20112014)Uconnect 8.4 · 2-3 days turnaround
  • Journey (20112019)Uconnect 4C/8.4 · 2-3 days turnaround
  • Challenger (20112020)Uconnect 8.4 · 2-3 days turnaround
  • Durango (20112021)Uconnect 8.4 · 2-3 days turnaround

Chrysler

  • 300 (20112014)Uconnect 8.4 · 2-3 days turnaround
  • Pacifica (20172023)Uconnect 4C · 2-3 days turnaround
  • Voyager (20202023)Uconnect 4C · 2-3 days turnaround

Jeep

  • Wrangler JL (20182023)Uconnect 4C · 2-3 days turnaround
  • Grand Cherokee WK (20142022)Uconnect 8.4 · 2-3 days turnaround
  • Compass (20172021)Uconnect 4C · 2-3 days turnaround

Cadillac

  • CTS (20132019)CUE · 2-3 days turnaround
  • ATS (20132019)CUE · 2-3 days turnaround
  • Escalade (20152020)CUE · 2-3 days turnaround

Ram

  • 1500 (20132018)Uconnect 8.4 · 2-3 days turnaround
  • 2500/3500 HD (20132018)Uconnect 8.4 · 2-3 days turnaround

How Mail-In Repair Works

No dealer appointment. No core charge. Transparent flat-rate pricing from quote to return shipping.

  1. 1

    Request a Quote

    Fill out the form or call (205) 522-1162. Birmingham-area customers can choose local drop-off at 2413 1st Ave S; everyone else gets a prepaid mail-in label.

  2. 2

    Drop Off or Ship

    Birmingham local customers bring the head unit to our shop by appointment. Mail-in customers use our prepaid label to ship from anywhere in the U.S.

  3. 3

    Expert Repair

    Our Birmingham technicians diagnose, replace the digitizer or LCD, run a 20-point inspection, and calibrate touch before return shipping.

  4. 4

    Receive & Reinstall

    Your repaired unit ships back with free outbound shipping and tracking. Reinstall in your vehicle — factory programming is preserved.

Transparent Pricing vs. Competitors

Compare our flat-rate mail-in repair to infotainment.com and dealer replacement quotes.

ServiceOEM Radio Repairinfotainment.comYou Save
Digitizer Replacement$400$799$399 (50%)
LCD Replacement$550$1199$649 (54%)
Ghost Touch Repair$400$799$399 (50%)

Prices include diagnosis, parts, labor, testing, 1-year warranty, and free round-trip shipping.

Signs Your Screen Needs Repair

  • Touchscreen stops responding in cold or hot weather
  • Visible cracks or chips in the glass layer
  • Screen registers touches you did not make
  • Black display but radio audio still works
  • Horizontal lines, color bands, or dead pixels
  • Backlight flickers or dims unevenly
  • Apps open randomly while driving
  • Only part of the screen accepts touch input

Summer heat and winter cold stress touch panels

Extreme cabin temperatures accelerate digitizer delamination and LCD backlight failure. If your Uconnect or CUE screen worsens with temperature swings, schedule repair before total failure leaves you without navigation or backup camera.

Why Choose OEM Radio Repair

Birmingham-based specialists serving customers nationwide with transparent pricing and factory-quality repairs.

Multi-Generational Expertise

Founded by Alex Harmon, OEM Radio Repair brings decades of family experience in automotive electronics — not a generic repair chain.

Factory Unit Preserved

We repair your existing head unit so navigation, backup camera, and vehicle settings stay intact. No aftermarket swap required.

No Core Charges

Competitors and dealers often add core fees and markup. Our quote is the total you pay.

20-Point Inspection

Every unit passes a full inspection and touch calibration before return shipping.

Frequently Asked Questions

Do you offer local infotainment repair in Birmingham, AL?

Yes. OEM Radio Repair is based at 2413 1st Ave S, Birmingham, AL 35233. Birmingham-area customers can drop off Uconnect and Cadillac CUE head units for in-shop digitizer or LCD repair by appointment. Same flat-rate pricing as our mail-in service ($400 digitizer, $550 LCD) with faster turnaround when you skip shipping. Call (205) 522-1162 to schedule.

What areas near Birmingham do you serve locally?

We serve the Birmingham metro including Hoover, Vestavia Hills, Homewood, Bessemer, Trussville, Pelham, Alabaster, Gardendale, Mountain Brook, and surrounding Jefferson and Shelby County communities. Local customers can drop off in person; everyone else can use our free nationwide mail-in service.

How do I know if my vehicle is supported?

Use the vehicle list on our homepage or include your year, make, model, and VIN in the quote form. We specialize in Dodge, Chrysler, Jeep, Ram Uconnect systems and Cadillac CUE. If your vehicle is not listed, contact us — we add new platforms regularly.

How long does mail-in repair take?

Most mail-in repairs ship back within 2-3 business days after we receive your unit. Birmingham local drop-off repairs are often completed faster since shipping is eliminated. Expedited options are available. You receive tracking for mail-in shipments both ways.

What warranty do you offer?

Every digitizer and LCD replacement includes a 1-year warranty covering parts and labor. If the same issue returns, we re-service at no additional charge.

Is shipping really free both ways?

Yes for mail-in customers. After you approve your quote, we email a prepaid label for inbound shipping. Return shipping to you is also included in our flat-rate repair price. Birmingham local customers who drop off in person do not need shipping.

Why choose OEM Radio Repair over the dealer?

Dealers often quote full radio replacement at $1,500+. We repair your existing unit at $400-$550, preserve factory programming, and turnaround is days — not weeks. Birmingham drivers can visit our shop; everyone else ships nationwide.

Are there core charges or hidden fees?

No core charges. The price we quote is the price you pay, including diagnosis, parts, labor, testing, and round-trip shipping for mail-in orders.

When do I pay?

Payment is collected after diagnosis confirms the repair path and you approve the quote. We never charge before verifying compatibility.

Should I include my VIN?

VIN is optional but helps us confirm the exact screen type and option codes before you ship or drop off, avoiding delays from part mismatches.

Get Your Free Repair Quote

Tell us about your vehicle and screen issue. We respond within one business day with pricing, compatibility confirmation, and shipping instructions.

What to Include in Your Quote Request

  • Year, make, and model of your vehicle
  • Screen type if known (Uconnect 8.4, 4C, CUE)
  • Description of the issue and when it started
  • Photos of the screen damage (optional)
  • 17-digit VIN for exact compatibility (optional)
  • Shipping address for prepaid label